By creating an account, you agree to be bound by the rules set out on this page, alongside any policy referenced within it. Browsing the Dice Palace online casino without registering doesn't create a binding agreement, but placing a single real-money bet does. If any clause here conflicts with a promotion's specific terms, the promotion's own wording takes priority for that offer alone. Continued use of your account after updates to this page counts as acceptance of the revised version.
Detail
| Minimum age | 18 years or the legal gambling age in your jurisdiction, whichever is higher |
|---|---|
| One account per person | Duplicate accounts get suspended pending review |
| Accurate registration details | Name, address and date of birth must match your identity documents |
| Excluded jurisdictions | Certain countries are restricted from registering entirely |
Minimum age
| Detail | 18 years or the legal gambling age in your jurisdiction, whichever is higher |
|---|
One account per person
| Detail | Duplicate accounts get suspended pending review |
|---|
Accurate registration details
| Detail | Name, address and date of birth must match your identity documents |
|---|
Excluded jurisdictions
| Detail | Certain countries are restricted from registering entirely |
|---|
Accessing Dice Palace UK from a restricted location, including through a VPN or similar tool, breaches these terms and may result in account closure without a refund of any balance. It's your responsibility to check that online gambling is legal where you reside before depositing.
You're responsible for keeping your login credentials confidential, and any activity under your account is treated as authorised unless you report unauthorised access immediately. One person may hold only one account across the platform, additional accounts, whether opened deliberately or by accident, get merged or closed at the operator's discretion. Providing false information during sign-up, including a false date of birth, voids any winnings tied to that account.
Standard know-your-customer checks apply before your first withdrawal, and occasionally at other points during your account's lifetime. Acceptable documents typically include a passport or driving licence for identity, and a recent utility bill or bank statement for address confirmation. Withdrawal requests get paused until verification clears, so submitting documents early rather than at the point of cashing out avoids unnecessary delay.
Every bonus carries its own wagering requirement, minimum deposit and eligible game list, all stated on the offer's individual page. Using Dice Palace online bonus funds on excluded games, or attempting to withdraw before wagering is complete, can result in forfeiture of the bonus and any associated winnings. The operator reserves the right to withdraw a promotion, adjust its terms, or refuse it to specific accounts showing patterns associated with bonus abuse. Multiple accounts claiming the same offer, or coordinated play between linked accounts, breaches these terms regardless of intent.
Funds must come from a payment method registered in your own name, third-party deposits aren't accepted under any circumstance. Withdrawal requests are processed once verification and any outstanding wagering are complete, and payouts return to the original deposit method wherever technically possible. Dice Palace UK reserves the right to request additional verification for unusually large withdrawals before releasing funds.
The following behaviours breach these terms and may lead to account suspension or forfeiture of funds:
Tools including deposit limits, time-outs and self-exclusion remain available through your account settings at all times. Requesting self-exclusion takes effect promptly and cannot be reversed early, even at your own request, once the selected period begins. The Dice Palace online casino takes reasonable steps to identify signs of harmful play, but the primary responsibility for monitoring your own gambling sits with you as the account holder.
The operator isn't liable for losses arising from technical faults, internet connectivity issues, or third-party payment provider delays outside its direct control. Game outcomes generated through certified random number generators are final once displayed, and disputes over individual results get reviewed against server-side logs rather than a player's own screen recording. Liability for any dispute is capped at the disputed amount itself, not any consequential loss claimed beyond it.
Raise any complaint with support in the first instance, through live chat or email, before escalating elsewhere. Unresolved disputes may be referred to an independent alternative dispute resolution (ADR) body where one is available for your account's licensing jurisdiction. This clause doesn't remove any statutory right you hold as a consumer under UK law.
These terms may be updated periodically to reflect regulatory changes or platform updates, with the revised version taking effect from its publication date. Material changes affecting existing bonus terms won't apply retroactively to offers already claimed under the previous version. Continuing to use Dice Palace UK after an update takes effect constitutes acceptance of the new terms.
Either party may close an account at any time, players through account settings or a support request, the operator where terms have been breached. Funds in a closed account are returned once any pending verification or investigation concludes, provided no breach of these terms is found. Accounts inactive for an extended period may be subject to a dormancy process outlined separately in the account terms.
These terms are governed by the laws of the jurisdiction under which Dice Palace online casino holds its licence, without prejudice to any mandatory consumer protections applicable in your country of residence. Nothing in this section removes your right to pursue a complaint through UK-based consumer protection channels where applicable.
